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ENGLISH

This is where you'll find all of our support articles in english

Christoffer Lorenzen avatar Ben Sprank avatar
16 articles in this collection
Written by Christoffer Lorenzen and Ben Sprank
Your first event with TicketCo

Creating your first event

This article explains how to create and publish your first event with TicketCo
Christoffer Lorenzen avatar
Written by Christoffer Lorenzen
Updated over a week ago

Ticket types and Capacities

Whats the difference between a ticket type and a capacity?
Ben Sprank avatar
Written by Ben Sprank
Updated over a week ago

Making an upselling item

Use upselling items to offer merch, food and hospitality to your attendees.
Christoffer Lorenzen avatar
Written by Christoffer Lorenzen
Updated over a week ago

Add More Users and Administrators

Can I add a coworker or a seller so they can access TicketCo?
Ben Sprank avatar
Written by Ben Sprank
Updated over a week ago

Promo codes

Make a promotional ticket type or limit a free ticket type to only volunteers and employees.
Christoffer Lorenzen avatar
Written by Christoffer Lorenzen
Updated over a week ago

Discounts - Amount of tickets

If someone buys a certain amount of tickets can we give them a discount?
Ben Sprank avatar
Written by Ben Sprank
Updated over a week ago

Discounts - Early Bird

Can I give discount to the first 200 people who buy tickets?
Ben Sprank avatar
Written by Ben Sprank
Updated over a week ago
Scanning and validating tickets

Scanning and validating tickets

This article shows you how to scan tickets with our app for Android phones and tablets
Christoffer Lorenzen avatar
Written by Christoffer Lorenzen
Updated over a week ago

Scanning / Validating Time Slot tickets

How do you scan a ticket for a Time Slot event? What does the response look like and what does it mean?
Christoffer Lorenzen avatar
Written by Christoffer Lorenzen
Updated over a week ago
Seating Plan

How to change the status of a seat

How do I reserve seats? How do I lock seats?
Ben Sprank avatar
Written by Ben Sprank
Updated over a week ago
The TicketCo organizer app

iPhone/iPad - How to connect to your iZettle terminal

How to set up your iOS device to take payments.
Ben Sprank avatar
Written by Ben Sprank
Updated over a week ago
Promoting your event

Embed your ticket sales inside your Facebook page

Christoffer Lorenzen avatar
Written by Christoffer Lorenzen
Updated over a week ago
Refunds

Organiser - How to issue a refund

How do I refund a customer?
Ben Sprank avatar
Written by Ben Sprank
Updated over a week ago

Ticket Buyer - Refunds & Booking amendments

I can no longer attend the event, how do I get a refund?
Ben Sprank avatar
Written by Ben Sprank
Updated over a week ago
Other

How do I get my API key?

Where can I find my API key?
Ben Sprank avatar
Written by Ben Sprank
Updated over a week ago

When do I get my settlement from TicketCo?

When do I get my money and where do I pull my reports from?
Ben Sprank avatar
Written by Ben Sprank
Updated over a week ago