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ENGLISH
This is where you'll find all of our support articles in english
16 articles in this collection
Written by
Christoffer Lorenzen
and
Ben Sprank
Your first event with TicketCo
Creating your first event
This article explains how to create and publish your first event with TicketCo
Written by
Christoffer Lorenzen
Updated over a week ago
Ticket types and Capacities
Whats the difference between a ticket type and a capacity?
Written by
Ben Sprank
Updated over a week ago
Making an upselling item
Use upselling items to offer merch, food and hospitality to your attendees.
Written by
Christoffer Lorenzen
Updated over a week ago
Add More Users and Administrators
Can I add a coworker or a seller so they can access TicketCo?
Written by
Ben Sprank
Updated over a week ago
Promo codes
Make a promotional ticket type or limit a free ticket type to only volunteers and employees.
Written by
Christoffer Lorenzen
Updated over a week ago
Discounts - Amount of tickets
If someone buys a certain amount of tickets can we give them a discount?
Written by
Ben Sprank
Updated over a week ago
Discounts - Early Bird
Can I give discount to the first 200 people who buy tickets?
Written by
Ben Sprank
Updated over a week ago
Scanning and validating tickets
Scanning and validating tickets
This article shows you how to scan tickets with our app for Android phones and tablets
Written by
Christoffer Lorenzen
Updated over a week ago
Scanning / Validating Time Slot tickets
How do you scan a ticket for a Time Slot event? What does the response look like and what does it mean?
Written by
Christoffer Lorenzen
Updated over a week ago
Seating Plan
How to change the status of a seat
How do I reserve seats? How do I lock seats?
Written by
Ben Sprank
Updated over a week ago
The TicketCo organizer app
iPhone/iPad - How to connect to your iZettle terminal
How to set up your iOS device to take payments.
Written by
Ben Sprank
Updated over a week ago
Promoting your event
Embed your ticket sales inside your Facebook page
Written by
Christoffer Lorenzen
Updated over a week ago
Refunds
Organiser - How to issue a refund
How do I refund a customer?
Written by
Ben Sprank
Updated over a week ago
Ticket Buyer - Refunds & Booking amendments
I can no longer attend the event, how do I get a refund?
Written by
Ben Sprank
Updated over a week ago
Other
How do I get my API key?
Where can I find my API key?
Written by
Ben Sprank
Updated over a week ago
When do I get my settlement from TicketCo?
When do I get my money and where do I pull my reports from?
Written by
Ben Sprank
Updated over a week ago