Customising your branding further
This article is designed for users who have are experienced with web design, graphic design or digital marketing; or those who are already quite familiar with our Branding feature. If you are new to this feature, please read this article first. To get access to the module, send us an email to support@ticketco.net.
Once activated, you will find the module under Organizer settings in the main menu. Here you can see an example of what can be achieved with the branding. You can use branding to customise your organiser page, event pages, tickets and streaming page.
Update for 2023! Click here to see the latest update to the Branding module.
Click images to enlarge.
Event page
Organisation domain
NEW 2023: You can now set a custom home link for your header logo, meaning that clicking your logo will no longer take you to your TicketCo subdomain (your-subdomain.ticketco.events), but to whatever link you provide. You can assign this new link in the new Account home url field.
TicketCo Media Services
Checkout
NEW 2022: The title text on the checkout screen is now differentiated from Main Label Foreground Color. The "Ticket buyer information" and "Here's a summary..." text now uses the Main Card Foreground Color instead:
PDF / Wallet
What image types, resolutions and fonts are supported?
Site Favicon
Supported: .ICO / .PNG / .JPG
Recommended: .ICO
Maximum width: 64px
Maximum height: 64px
Header Logo Image
Supported: .SVG / .PNG / .JPG
Recommended: .SVG
Maximum width: 900px
NB! You should ensure to fill out Header Logo Height field. If not filled out, 80px will be set as the default height.
Header Center Image
Supported: .SVG / .PNG / .JPG
Recommended: .SVG
Maximum width: 900px
Header Mobile Logo Image
Supported: .SVG / .PNG / .JPG
Recommended: .SVG
Maximum width: 33px
Maximum height: 170px
Main Subdomain Image
Supported: .PNG / .JPG
Recommended: Both .PNG and .JPG
Maximum width: 370px
Maximum height: 170px
Main Background Image
Supported: .PNG / .JPG
Recommended: Both .PNG and .JPG
NB! There is no maximum width or height but site loading speed is heavily affected by the quality and size of the picture. A high-quality picture will most likely significantly increase the loading time on your pages.
Footer Hero Image
Supported: .PNG / .JPG
Recommended: Both .PNG and .JPG
Maximum width: 1170px
PDF Header Image
Supported: .PNG / .JPG
Recommended: Both .PNG and .JPG
Recommended maximum width: 430px
Recommended maximum height: 170px
NB! Image size might be automatically resized to fit.
PDF Footer Image
Supported: .PNG / .JPG
Recommended: Both .PNG and .JPG
Recommended maximum width: 700px
Recommended maximum height: 90px
NB! Image size might be automatically resized to fit.
Passbook Header Logo Image
Supported: .PNG / .JPG
Recommended: .PNG
Maximum width: 480px
Maximum height: 150px
NB! The logo must be 480px by 150px. If it deviates from this size, the logo will not appear correctly.
TicketCo TV Logo Image
Supported: .PNG / .JPG
Recommended: Both .PNG and .JPG
Maximum width: 400px
Maximum height: 100px
Fonts
Supported: .TTF / .OTF
Recommended: Both .TTF and .OTF
Top tips
Inspect tool
Use the web inspector tool to identify the name of the element you want to brand, as shown in the image here:
Create a free ticket
If you are able to do so, create a free ticket in an event, perhaps hidden with a promo code, and go through the whole purchase journey in order to test out your branding.
Mobile
Remember to also make sure that the mobile version of the branding is in line with what you have in mind. You might need to adjust your branding settings to accommodate the mobile view, as it can differ from the desktop view.