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Ticket buyer FAQs
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Ticket buyer FAQs
If you have questions about tickets or are experiencing issues with a purchase, look here.
Ordering tickets
How do I purchase / order tickets?
How do I redeem my reservation?
How do I use my voucher?
How do I use my gift card?
How do I use my click card?
Practical information
How do I contact the organiser?
How do I access my tickets on my phone?
I have lost or never received my ticket
TicketCo is showing on my bank statement - what does this mean?
Refunds and cancellations
My event is cancelled - can I get a refund?
How do I cancel my tickets / my booking?
TicketCo Media Services: Streaming and VOD events
How do I watch a TMS broadcast?
FAQs and troubleshooting TMS broadcasts