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Setting up a gift card

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In this article we will explain how you can create gift cards in the TicketCo platform. This allows you to create gift cards with different values which you can sell to your customers. Your customers can then use the them to purchase tickets and other items you have available for sale on TicketCo.

If you do not see the Gift Cards module in the main menu, get in touch, and we can activate this for you. 

 

Creating a set of gift cards

Go to Gift Cards in the main menu and select + Create new gift card.

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Type in a title for your gift card set under Gift Card Overview. We recommend that the title be along the lines of: "Gift card - Organiser name".

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You can also add a nice picture and a description under Gift Card Information. You might want to mention the expiry date of the gift card in this description. Hit Please continue when you are done. You will now be asked to set up your first gift card type.

Creating a new gift card type

Gift card types will be for the different values you wish to sell. You could set up multiple gift card types for values such as £10, £20, £30 etc. We recommend that you include the gift card value in the name of each gift card type. This means that the customer then knows the exact value that they are paying for. 

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  1. Click on + Create new gift card type.
  2. Add a title. You may want to add some terms and conditions in the Description or How to use the gift card field.
  3. Input the price of the gift card,
  4. Choose the number of gift cards of this type that you want to sell under Available gift cards of this type.
  5. Enter the maximum number that can be bought per transaction under Max gift cards per order.
  6. Choose when the gift card will be available for sale by using the date pickers on Start of sales and Stop sales.
  7. Set the number of months that the gift card will be valid for. The gift card must have a minimum expiry of 12 months.
  8. Choose where the gift card will be available for sale under Sales channels.
  9. Hit Please continue or Save.

You can create as many different gift card ticket types as you wish. Simply click on + Create new gift card type for your other values, and repeat the process.

 

Publishing your gift card

Final step! Go to the Edit tab, and Preview how your gift card set up is looking. If you are satisfied and do not need to make any more changes, click on Publish.

Congrats! You have now set up your gift cards and can start selling them!

 

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